Maintenance

LUXURY HOMES

Your Trusted Source To Care For Your Home

ZBuilders Inc. is the premier home management service that offers preventative home care, on-call maintenance, Worry Free service and peace of mind to an exclusive clientele of homeowners. This select whiteglove service maintains a personal relationship with you and develops an ongoing, total-care program for your home that covers preventative maintenance, repairs, home beautification and upkeep

EXPERIENCE THE COMPLETE COMFORT, ATTENTIVENESS AND SECURITY OF WATERSIDE HOME MAINTENANCE CONCIERGE TODAY.

LOCK-N-LEAVE™ SERVICE

With Waterside Home Maintenance Concierge’s Lock-N-Leave™ service, you can travel anywhere in the world with the assurance that your home is being cared for. Your trusted and dedicated service professional will perform regular checks on your residence to ensure everything is secure and in proper working condition, so when you return home, it will be like you never left.

THE PROACTIVE, WHITE-GLOVE APPROACH TO HOME MAINTENANCE

Our service agreement includes routine visits that cover a comprehensive list of maintenance and preventative care items, as well as our signature Lock-N-Leave™ service.

HOME HEALTH SCORE

DOES YOUR HOME MAKE THE GRADE?

Your home’s health score is the result of a comprehensive evaluation of your home and its associated systems. Waterside Home Maintenance Concierge goes well beyond the basic home inspection, and determines areas of potential failure and loss potential that go unnoticed by many. Waterside HMC’s home health score arms you with quality and trusted information that
will assist you in identifying potential problems before they occur, and offers plans to correct the flaws and mitigate any potential disasters.

110- POINT CHECK

COMPREHENSIVE MAINTENANCE SERVICE

Depending on the type of service plan you select, your dedicated service professional will perform a 110-point inspection on your home, systems and appliances. This comprehensive service covers the entirety of your home, and includes system tests and basic maintenance, including battery, light bulb and filter replacement. This service is a thorough examination of HVAC, attic and crawl spaces, batteries, electrical, all exterior, roof, gutters, chimney, security system, garage, doors and windows, all appliances, plumbing, venting, and more.

20- POINT CHECK

MONTHLY CHECK-INS

Depending on the type of service plan you select, your dedicated service professional will perform a 20-point maintenance service that is designed to prolong the life of your home and its systems, increase the value of your property through thorough documentation, and keep your home comfortable and cared for.
This service also aids in the routine maintenance that comes up through living day to day in the home.

SERVICE PROFESSIONAL HELP

HONEY-DO'S AND BEYOND

A rattling doorknob. A broken sprinkler head. A pantry in desperate need of a face-lift. It doesn’t take much to load up a to-do list. Since Waterside Home Maintenance Concierge is more than preventative maintenance, we can help you check off the items on your honey-do, to-do and any other list you have. Waterside HMC employs only the most trusted contractors to work under the guidance of your HMC representative to ensure that every job is completed to your satisfaction.
From the smallest list to the biggest renovations, Waterside Home Maintenance Concierge is there to help.

RED-CARPET-READY SERVICES

BEYOND THE BASICS IN HOME BEAUTIFICATION

Waterside Home Maintenance Concierge offers several boutique services in addition to our standard service package. These offerings are designed to keep your home looking like new and red-carpet ready all year long.

LOCK-N-LEAVE™

TRAVEL WITH CONFIDENCE

With Waterside HMC’s Lock-N-Leave™ service, you can travel anywhere in the world with the assurance that your home is being cared for. Your trusted and dedicated service professional will perform regular checks on your residence to ensure everything is secure and in proper working condition, so when you return home, it will be like you never left. As a standard procedure for all services, you will receive an email report so you can keep up with the service in or out of town.

OUR PREMIER SERVICE PLANS

Our premier service is tailored to suit your needs. Each plan is priced according to the size and age of your home. With our GOLD and GOLD PLUS options, you can customize the plan to your particular requirements

HOME HEALTH SCORE APPRAISAL
110- POINT COMPREHENSIVE SERVICE
EMERGENCY SERVICE 8AM-6PM
DISPOSABLES PACKAGE
A LA CARTE BOUTIQUE SERVICES

*Disposables will be billed to client at cost if purchased in advance to be used on visits. *Holiday Lock-N-Leave™ visits are billed at an adjusted rate.

* For additional work that requires a third party vendor on repairs and/or any additional work that is requested by customer outside the scope of the Waterside HMC plan, a 12.5% fee will be added to the cost and billed. Waterside also reserves the right to charge an 18% fee on any remodel or renovation work that exceeds a normal repair or replacement job. This fee covers: The convenience of having only one point of contact to take care of all work crews. All scheduling, project management, price validation, bid negotiation on customer’s behalf, job site supervision, vendor validation, vendor qualifying, reporting, travel time & warranty accountability.

HOME HEALTH SCORE APPRAISAL
110- POINT COMPREHENSIVE SERVICE
20- POINT CHECKUPS
DISPOSABLES PACKAGE
A LA CARTE BOUTIQUE SERVICES

“THEY HAVE DONE AN OUTSTANDING JOB ASSESSING OUR NEEDS.”

“We think the world of Waterside Home Maintenance Concierge, and thus far, they have done an

outstanding job assessing our needs and taking necessary steps to rectify problems, as well as recommend preventative measures against possible future disasters. Plus, the reports are very detailed and thorough.” — Terry, president at a private Dallas firm

“AMAZING!”

“Amazing! I like CLEAN and LOVE clean windows ... great job and gas lamps too! Ryan is great, by the way. Wish I wasn't leaving town tomorrow for a few weeks to enjoy my windows more!” — Suzanne, local entrepreneur in Dallas

“I FEEL SO MUCH BETTER KNOWING I HAVE SOMEONE TO CALL.”

“I feel so much better knowing I have someone to call – especially since we moved to Dallas a year ago and don't have the familiar professionals we had in San Antonio.” — Cindy and Jerry, retired homeowners in Dallas

“WE HAVE BEEN CLIENTS OF WATERSIDE HMC SINCE JULY 2014, AND HAVE LOVED THE SERVICE FROM DAY ONE.”

“We have been clients of Waterside HMC since July 2014,

and have loved the service from day one. The service offers us the ability to live our lives, and allows Waterside to maintain and oversee any additional work being done at our home so we do not have to alter our schedules to be at home. If something breaks or stops working, all we have to do is make a phone call or send an email and we know our service professional is going to handle everything. In the past, I have had to arrange my schedule in order to be home with the repairman because I did not feel comfortable with them in the house with only my wife. This made it very difficult for me to work a full day or to make any plans. The repair company gives you a five-hour window that they will show up, which forces you to be at home waiting for them. With Waterside HMC, they handle the scheduling directly with the repair company and meet them at the house, and oversee all the work completed and vet all the pricing for us. They use their construction background to make sure that we are getting the quality of work needed to fix the problem, and aren't getting overcharged or sold something we don't need. It is a huge relief and comfort to know that someone else is handling everything for us, and we do not have to change our routine or schedules to get something repaired or fixed. My wife and I have greatly enjoyed the service and couldn't be happier with the professionalism and the job they have done for us.” — Quint, general partner at a Dallas VC firm

“WE ENJOY TRAVELING OFTEN AND BEING GONE FOR WEEKS AT A TIME.”

“My husband and I have been clients of Waterside Home Maintenance Concierge for almost a year now and

have been more than pleased with the service. We enjoy traveling often and being gone for weeks at a time. It is certainly a challenge to find people to watch our house while we are gone, and Waterside has completely eliminated that problem with their Lock-N-Leave™ program! Waterside’s Lock-N-Leave™ service includes making periodic visits to our house to get the mail and paper, and also performing their 20-point inspection on the critical systems. After every visit, we receive an email report that gives us peace of mind wherever in the world we are at the time. Since we became clients, we have never had to worry about if our home was safe while we were out of the country knowing that Waterside was taking care of it. And further, our periodic maintenance is now handled, and with any issues that arise, Waterside is one call away. They are truly an asset and a trusted advisor to our family! Waterside has exceeded our expectations in every way and we could not be happier. We love having the peace of mind that our home is being taken care of and someone is watching over our home while we are away.”

WATERSIDE HMC HANDLES THE ROUTINE MATTERS WITH EXCELLENCE AND PRECISION.”

“Waterside HMC handles the routine matters with excellence and precision, but it is the nonroutine matters

that set them apart. When we had a leak from a defective storage tank that began to flood our garage, one phone call was all that was needed. Within a matter of minutes, the Waterside Home Maintenance Concierge team completely took over and handled the emergent situation from beginning to end. From stopping the leak to coordinating with vendors to coordinating the remediation, their service was seamless and exceptional. Not only did it instill 100% confidence in their service and product, but I didn’t even have to move back my early morning flight for business. The service and professionalism are one thing, but the peace of mind Waterside Home Maintenance Concierge provides is another altogether.” — Joe, partner at a Dallas trial and litigation law firm

“AS WITH ANYTHING NEW REGARDING YOUR MOST VALUED ASSET (YOUR HOME) ...”

“As with anything new regarding your most valued asset (your home), there is hopeful optimism that you are

making the right investment. As a recent subscriber to the Waterside Home Maintenance Concierge Service, I must say our home has achieved a level of care that it has never experienced since it was built, and that reassurance is very comforting. During our initial in-depth home inventory, it was discovered that we had a small pinhole leak in one of our 75-gallon water heaters located in a closet. We would have never noticed that until some catastrophic event would have occurred. Our service professional immediately called his certified plumbing company who came and repaired the leak all within two hours. The finding of that one issue alone probably paid for our service for a year. I must say as good as a well-maintained home makes us feel, our favorite part of the Waterside Concierge service is their Lock-NLeave™ service, which allows you to travel for extended periods of time with the comfort of knowing your trained personnel concierge is regularly checking your home for any unforeseen problems that may occur while you’re away. We now have a whole new level of security knowing our home is greatly cared for while we are at home and away.”

Clean the furnace filter to remove dust build-ups, make it easier to regulate your home’s temperature, and ultimately decrease energy bills.
Check the water softener and replenish salt if necessary.
Clean faucet aerators and showerheads to remove mineral deposits.
Inspect tub and sink drains for debris; unclog if necessary.
Test smoke alarms, carbon monoxide detectors, fire extinguishers, and all ground-fault circuit interrupters.
Inspect electrical cords for wear.
Vacuum heat registers and heat vents.
Check that indoor and outdoor air vents are not blocked.
Flush out hot water from the water heater to remove accumulated sediment.
Clean the garbage disposal by grinding ice cubes, then flushing with hot water and baking soda.

Fall Maintenance Checklist

Rake leaves and aerate the lawn.
Have forced-air heating system inspected by a professional. Schedule an inspection in late summer or early fall before the heating season begins.
Check fireplace for damage or hazards, and clean fireplace flues.
Seal cracks and gaps in windows and doors with caulk or weather stripping; replace if necessary.
Swap old, drafty windows for more energy-efficient models.
Touch up the exterior siding and trim with paint.
Inspect roofing for missing, loose, or damaged shingles and leaks.
Power-wash windows and siding.
Remove leaves and debris from gutters and downspouts.
Mend cracks and gaps in the driveway and walkway.
Drain and winterize exterior plumbing.
Have your fireplace professionally inspected.

Tune up major home appliances before the holidays.
Repair or replace siding.
Humidifier filters replace and verify drainage
Replace the batteries in smoke and carbon monoxide detectors. Install a smoke detector on every floor of your home, including the basement.
Clean the carpets.
Clean window and door screens.
Vacuum lint from the dryer vent.
Inspect exterior door hardware; fix squeaky handles and loose locks.
Check for frayed cords and wires.
Drain and store hoses, and drain in-ground sprinkler systems.
Wrap insulation around outdoor faucets and pipes in unheated garages.
Check water heater for leaks.

Winter Maintenance Checklist

Winter Maintenance Checklist Winter weather can be harsh on your home. The below-freezing temperatures can cause a number of problems, including frozen pipes and roof damage. To prevent winter harm and avoid calling a professional in the middle of a blizzard, be sure to check these winter items off your home maintenance checklist:

Cover your air-conditioning unit. Not completely around
Check basement for leaks during thaws.
Inspect the roof, gutters, and downspouts for damage after storms or winter season.
Vacuum bathroom exhaust fan grill and motors.
Vacuum refrigerator and freezer coils. Empty drip trays
Clean drains in sinks, tubs, showers, and dishwashers.
Seal tile grout, fill in cracks and chipped grout joints

Spring Maintenance Checklist

Inspect roofing for missing, loose, or damaged shingles and leaks.
Change the air-conditioner filter.
Clean window and door screens.
Polish wood furniture, and dust light fixtures.
Refinish the deck.
Power-wash windows and siding.
Remove leaves and debris from gutters and downspouts.
Replace the batteries in smoke and carbon monoxide detectors.

Have a professional inspect and pump the septic tank.
Inspect sink, shower, and bath caulking for deterioration.
Vacuum lint from dryer vent.
Inspect chimney for damage.
Repair or replace caulking and weather stripping around windows, doors, and mechanicals.
Remove insulation from outdoor faucets and check sprinkler heads.
Have air-conditioning system serviced.
Drain or flush water heater.
Fertilize your lawn.

Summer Maintenance Checklist

Oil garage-door opener and chain, garage door, and all door hinges.
Remove lint from inside and outside washer hoses and dryer vents.
Clean kitchen exhaust fan filter.
Clean refrigerator and freezer coils and empty and clean drip trays.
Check dishwasher for leaks, under the kitchen sink for leaks also

Check around kitchen and bathroom cabinets and around toilets for leaks.
Replace interior and exterior faucet and shower-head washers if needed.
Verify that any protrusions through exterior walls of your home are sealed.
Prune trees and shrubs.

Maintenance

LUXURY HOMES

Your Trusted Source To Care For Your Home

EXPERIENCE THE COMPLETE COMFORT, ATTENTIVENESS AND SECURITY OF WATERSIDE HOME MAINTENANCE CONCIERGE TODAY.

LOCK-N-LEAVE™ SERVICE

THE PROACTIVE, WHITE-GLOVE APPROACH TO HOME MAINTENANCE

HOME HEALTH SCORE

DOES YOUR HOME MAKE THE GRADE?

110- POINT CHECK

COMPREHENSIVE MAINTENANCE SERVICE

20- POINT CHECK

MONTHLY CHECK-INS

SERVICE PROFESSIONAL HELP

HONEY-DO'S AND BEYOND

RED-CARPET-READY SERVICES

BEYOND THE BASICS IN HOME BEAUTIFICATION

LOCK-N-LEAVE™

TRAVEL WITH CONFIDENCE

OUR PREMIER SERVICE PLANS

Our premier service is tailored to suit your needs. Each plan is priced according to the size and age of your home. With our GOLD and GOLD PLUS options, you can customize the plan to your particular requirements

GOLD PLAN

GOLD PLUS PLAN

Inspecting your home and completing monthly home improvement projects will keep your maintenance schedule on track and easier to manage. Follow this comprehensive home maintenance checklist each month to help save time and money:

Fall Maintenance Checklist

Winter Maintenance Checklist

Spring Maintenance Checklist

Summer Maintenance Checklist

OFFICE 1

phone number

phone number

OFFICE 2

phone number

Maintenance

LUXURY HOMES

Your Trusted Source To Care For Your Home

EXPERIENCE THE COMPLETE COMFORT, ATTENTIVENESS AND SECURITY OF WATERSIDE HOME MAINTENANCE CONCIERGE TODAY.

LOCK-N-LEAVE™ SERVICE

THE PROACTIVE, WHITE-GLOVE APPROACH TO HOME MAINTENANCE

HOME HEALTH SCORE

DOES YOUR HOME MAKE THE GRADE?

110- POINT CHECK

COMPREHENSIVE MAINTENANCE SERVICE

20- POINT CHECK

MONTHLY CHECK-INS

SERVICE PROFESSIONAL HELP

HONEY-DO'S AND BEYOND

RED-CARPET-READY SERVICES

BEYOND THE BASICS IN HOME BEAUTIFICATION

LOCK-N-LEAVE™

TRAVEL WITH CONFIDENCE

OUR PREMIER SERVICE PLANS

Our premier service is tailored to suit your needs. Each plan is priced according to the size and age of your home. With our GOLD and GOLD PLUS options, you can customize the plan to your particular requirements

GOLD PLAN

GOLD PLUS PLAN

Inspecting your home and completing monthly home improvement projects will keep your maintenance schedule on track and easier to manage. Follow this comprehensive home maintenance checklist each month to help save time and money:

Fall Maintenance Checklist

Winter Maintenance Checklist

Spring Maintenance Checklist

Summer Maintenance Checklist

OFFICE 1

phone number

phone number

OFFICE 2

phone number

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